Interview on Ebay.

I interviewed my dad on Ebay, to gather his views on the features and how he finds using the site generally.

Do you use Ebay often? State roughly how often.
Yes, fairly often. A few times a month.

Do you buy or sell often?
Mainly buy, but I have sold in the past yes.

Is the process of Buying/Selling easy?
Buying: yes, it is easy after a few times.
Selling: reasonably easy, but a little complex as photos need uploading etc.

Generally how would you rate the site out of 10? Considering how easy it is to use etc.
8/9

Do you choose to have your User ID and Password 'remembered' on you PC/Laptop?
Yes, but sometimes not the password.

If so is it more convenient?
Yes as it is difficult to remember the password as i use many sites needing passwords.

Do you find Myebay easy to use/sort/edit properties of etc?
I find it difficult to understand how to edit Myebay to suit my needs, perhaps ebay could provide a help option or when starting up an account explain how it works and how to edit the settings etc. I would be able to work it out eventually but for me being quite a technical computer guy I do not understand fully how to use Myebay to its full potential.

Do you have a phone with the ebay app? If so what do you think of it, e.g. easy to use, convenient when out etc?
No i havent but I'm considering getting the app on my phone as i have heard many good reviews and it is said to be useful when out, but can be slow due to the wireless coverage speeds.

Do you normally search and scroll through the list of products until you find the specific product or use the category tool?
Type, search and sort. Then filter out the international sellers due to postage times and costs and filter out long duration auctions.

Would you consider using the category area as it is known to save time?
Perhaps in the future, yes.

Do you have any other views on how the website works or know of any other features on the site that attract you to use their site more?
One negative view from a seller's point of view it that I feel the option to give negative feedback should be allowed as it used to be before Ebay changed a few years ago.
Paypal (online way of paying) and its associated guarantee has become widely used and accepted and gives the buyer and seller some piece of mind, it enables the amount being paid to be sent and received very quickly which is a huge benefit allowing the seller to send the item sooner than if a cheque was sent in the post.
A good feature of the website is that it has a memory for when typing in the search box for a specific item. Whenever that particular item comes up for sale in the future, Ebay will automatically e-mail you to show that one is for sale.